First we understand the problem. Then we talk technology.
One of the things we enjoy most about digital projects is that the solution doesn’t always start with:
"I need a website."
Sometimes it starts with:
"My team is spending too much time doing this manually."
Or:
"We have too many orders and we’re struggling to manage them."
It can also be:
"Our customers can’t easily find the information they need."
"We have five different tools and none of them are connected."
"We’re growing and our current platform can’t keep up."
"We sell online, but we feel like we’re missing opportunities."
All of those conversations can end in a technology solution.
But not necessarily in the typical website that’s copy-and-paste for every client who walks in the door.